'Calm is My Superpower' Youth Hoodi

Made-to-Order Items

• Each product is custom printed just for you. Because of this, we do not accept returns, exchanges, or cancellations for reasons such as wrong size, color preference, or buyer’s remorse. Please check size charts and product details carefully before ordering.

Damaged, Defective, or Incorrect Orders

• If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

• To help us resolve the issue quickly, please provide:

  • Your order number

  • A description of the issue

  • A clear photo of the product showing the problem

• Once verified, we’ll arrange for a replacement at no additional cost.

Lost Packages

• If your order doesn’t arrive within the estimated timeframe, please reach out to us. We will investigate with Printify and provide a replacement or refund if the package is confirmed lost.

Non-Returnable Items

• Because items are custom-made, we cannot accept returns for:

  • Incorrect size ordered

  • Change of mind

  • Items that have been worn, washed, or altered

How to Start a Return/Replacement Request

• Email us at [your email] with your order number and details.

• We’ll respond within 1–3 business days with next steps.

Processing Time

• All products are made to order and processed through our print partner, Printify.

• Please allow 2–5 business days for order processing before your item ships.

Shipping Times

• Standard shipping within the United States typically takes 5–10 business days after processing.

• International shipping times vary, but most orders arrive within 10–30 business days, depending on the destination and customs.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and the item(s) in your order.

Order Tracking

• Once your order ships, you’ll receive a confirmation email with tracking information (where available).

Delays

• Shipping times may be affected by holidays, carrier delays, or factors beyond our control. We appreciate your patience and understanding.

Wrong Address Disclaimer

• Please ensure your shipping address is correct before placing your order. We cannot guarantee changes once your order has been sent to production.

Lost or Damaged Packages

• If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 30 days of the estimated delivery date. We’ll work with Printify to resolve the issue.

International Orders

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.

- Machine wash: warm (max 40C or 105F)
- Bleach as needed
- Tumble dry: medium heat
- Do not dry clean
- Do not iron